Tesy Crisp: Telephone Courtesy & Customer Service, Third Edition: Achieving Interpersonal Impact in Business
fara oferte
Give employees effective telephone skills and you will see what a powerful business tool the phone can be. Everything from voice inflection to follow-up calls is covered in this course. Understand customers' needs. Ask effective questions. Master proper telephone techniques.
Ofertele au fost verificate in data de 22-05-2012, ora 19:08
Produsul a iesit din oferta magazinelor online. Stocurile magazinelor online au fost verificate azi, la ora 18:30

